Knowledge Management Attorney (Real Estate)

Troutman Pepper•Washington, DC

11d•$230,000 - $260,000•Hybrid

About The Position

The Knowledge Management Attorney – Real Estate organizes and develops content and knowledge resources for assigned practice areas; implements and promotes relevant technology; prepares and presents training materials; and manages and drafts internal and external thought leadership content. The role advances operational efficiency by developing and implementing knowledge management solutions aligned with the firm’s strategic objectives. It supports the Real Estate department, including the Construction, Multifamily Housing (MFH), Public Finance, and Real Estate practice groups. The attorney serves as an embedded knowledge management expert and liaison, leading the curation and maintenance of practice-group knowledge artifacts such as precedents, model documents, forms, drafting guidance, and other resources. The role develops and assesses practice-specific KM strategies and systems, identifies content gaps, gathers attorney contributions and user feedback, monitors legal and market developments, and supports the effective use of KM tools, the document management system, and the intranet. The position also plans and delivers KM innovation projects, evaluates and implements technology in partnership with KM leadership, champions adoption and organizational change, and collaborates with KM, AI, Practice Management, and administrative teams. Additional work includes supporting lateral onboarding, conducting knowledge succession planning, developing and evaluating training, facilitating demonstrations and pilots, and maintaining strict confidentiality of firm, attorney, and client information. The position description notes that duties may change with business needs and that reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Juris Doctor (JD) degree from an ABA-accredited law school.
Active bar membership in good standing.
At least five years of law firm experience in relevant practice groups or in knowledge management/innovation within professional services.
Deep expertise in the workflows, priorities, and day-to-day needs of attorneys practicing in real estate, construction, multifamily housing, and public finance.
Experience in knowledge management, legal research, and practice support, including use of databases, intranets, portals, search engines, and document management systems.
Experience with legal technology, project management, and business planning.
Proficiency in legal research databases and knowledge management platforms.
Ability to develop, test, and deliver technology-driven tools and initiatives, including client-facing solutions.
Discretion in handling confidential and sensitive information.
Exceptional written and verbal communication, presentation, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced, high-volume environment.
Ability to work on cross-functional teams and drive organizational change.
Strong organizational, time-management, and project-management skills.
Commitment to professional growth, continuous learning, and substantive legal continuing education, with interest in knowledge management, technology, innovation, and creative problem-solving.
Strong analytical and problem-solving abilities and a proactive, innovative mindset.
Strong working knowledge of document management systems such as iManage.
Ability to build productive internal and external relationships and work effectively both independently and as a collaborative team member.
High integrity and professionalism, with established credibility and trusted partnership within the Litigation Technology team and with stakeholders.
Commitment to client service, ethical conduct, and firm values.
Ability to self-manage and work independently in remote, hybrid, and in-office settings.

Responsibilities

Serve as the embedded knowledge management expert and liaison for assigned practice groups.
Lead curation of knowledge artifacts in the firm’s KM database and other knowledge libraries, including precedents, model documents, and forms as needed.
Develop, implement, maintain, and regularly assess KM strategies and systems tailored to assigned practice groups.
Create, organize, and maintain model documents, forms, precedents, drafting guidance, and practice-area resources.
Capture and relay user feedback to improve KM tools and processes, including the document management system and intranet.
Review internal and external materials, track market trends and best practices, and monitor legal technology developments.
Identify gaps in the knowledge base and curate targeted attorney contributions to address them.
Plan and execute KM innovation projects aligned with firm goals, measure return on investment, and track and report project progress.
Partner with KM leadership to evaluate and implement technologies that enhance KM and practice support.
Champion technology adoption and organizational change and promote engagement with the firm’s KM program.
Collaborate with KM and AI Partners and Practice Management to identify knowledge and training needs.
Support lateral onboarding by introducing new attorneys to practice-group KM goals, tools, and resources and assessing knowledge content they bring to the firm.
Conduct knowledge succession planning, including pre-departure and pre-retirement interviews, and document processes, workflows, drafting templates, and negotiation strategies.
Partner with administrative departments on firm-wide KM initiatives.
Develop training materials, including presentations, reference guides, and online resources.
Facilitate live demonstrations, pilot programs, and success-story sharing to illustrate the value of KM tools and resources.
Evaluate training effectiveness and recommend improvements based on outcomes and feedback.
Maintain strict confidentiality of firm, attorney, and client information.