Knowledge Architect, Fleet

CoreWeave • Sunnyvale, CA

7d • $134,000 - $179,000

About The Position

The Knowledge Architect for Fleet is part of CoreWeave’s Knowledge Architecture team and works day-to-day with Fleet Reliability Operations’ Onboarding, Education, and Documentation (FRO-OED) sub-team. The role brings Knowledge Architecture standards, templates, information architecture, and intake processes to Fleet, while conveying Fleet’s operational needs back to Knowledge Architecture.

The position adds documentation and onboarding capacity to an operationally critical organization. It supports the audit and revamp of Fleet Confluence documentation; creates and maintains technical documentation for FROps and partner teams; and develops onboarding materials for new operations engineers. The Knowledge Architect works with operations engineers, quarterbacks, operations managers, and Fleet Engineering subject matter experts to capture undocumented knowledge and make it accessible through well-organized, maintained Confluence spaces. Work follows standards set by the Staff Knowledge Architect and is prioritized in partnership with FRO-OED.

Requirements

• Experience writing and maintaining technical documentation for technical audiences, such as systems documentation, runbooks, workflows, escalation guides, or developer guides.
• Demonstrated experience interviewing engineers or subject matter experts and turning what they share into published documentation.
• Experience building or maintaining onboarding programs or curricula for technical or operations teams.
• Experience owning content in Confluence or a comparable platform, including page structure, navigation, labeling, and templates, and consistently applying a documentation style guide and templates.
• Experience auditing existing documentation and addressing gaps in accuracy, coverage, or discoverability.
• Experience managing a request queue in Jira or a comparable system, including scoping work and committing to delivery dates.
• Willingness to learn and coordinate across multiple concurrent stakeholder teams, including teams operating around the clock and across regions.

Nice To Haves

• Experience with Fleet teams.
• Experience documenting data center operations, bare-metal provisioning, hardware lifecycle, or GPU and AI infrastructure.
• Experience working with or documenting for operations, SRE, or on-call teams, including incident-response runbooks.
• Familiarity with Kubernetes, Redfish, AWX or Ansible, Grafana, and PagerDuty, or demonstrated ability to learn operational tooling quickly.
• Experience with docs-as-code workflows, including Git, Markdown, and pull-request review.
• Experience with enterprise search and content discoverability, such as Glean, including how structure and metadata affect retrieval.
• Experience defining information architecture for a large or fragmented body of content.

Responsibilities

• Assist in building and maintaining the FROps onboarding curriculum, including role-based paths for operations engineers, quarterbacks, and operations managers, and extend coverage to FROps sub-teams and partner teams.
• Develop measurements of onboarding effectiveness, including time to productivity and new-hire satisfaction, and improve the curriculum based on results.
• Write, edit, and maintain technical documentation for FROps and Fleet Engineering, including systems documentation, workflows, runbooks, escalation guides, and reference materials.
• Partner with FRO-OED to define and apply documentation standards for the FRO Confluence space, aligning them with Knowledge Architecture standards and templates.
• Work with operations engineers, Fleet Engineering teams, and external partner organizations to capture undocumented knowledge, including site bring-up patterns, incident learnings, and tooling workflows.
• Maintain knowledge assets in FRO and Fleet Confluence spaces, including structure, navigation, labeling, templates, and content lifecycle; consolidate duplicated or fragmented content.
• Manage documentation requests through intake, scoping, delivery, and publication, and communicate scope, timelines, and status to requesting teams.
• Audit published FROps knowledge assets for accuracy, coverage, and discoverability, and address gaps, prioritizing material used for on-call, incident response, and new site stand-up.
• Escalate work requiring staff-level strategy or standards decisions to the Staff Knowledge Architect and raise FROps prioritization questions with FRO-OED leadership.

Benefits

• Discretionary bonus and equity awards, subject to eligibility.
• Medical, dental, and vision insurance, 100% paid for by CoreWeave for eligible US-based full-time employees.
• Company-paid life insurance.
• Voluntary supplemental life insurance.
• Short- and long-term disability insurance.
• Flexible Spending Account.
• Health Savings Account.
• Tuition reimbursement.
• Ability to participate in the Employee Stock Purchase Program.
• Mental wellness benefits through Spring Health.
• Family-forming support provided by Carrot.
• Paid parental leave.
• Flexible, full-service childcare support with Kinside.
• 401(k) with an employer match.
• Flexible PTO.
• Catered lunch at office and data center locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed