Knowledge Architect, Fleet

CoreWeave • Sunnyvale, NY

6d

About The Position

CoreWeave is hiring a Knowledge Architect dedicated to Fleet Engineering, working within the Knowledge Architecture team and day to day with FRO-OED, the Onboarding, Education, and Documentation sub-team of Fleet Reliability Operations. The Knowledge Architecture team shapes how Product and Engineering captures, structures, and shares information through internal documentation, onboarding content, technical education, and standards. FROps supports the health and delivery of fleet nodes across CoreWeave regions, including site bring-up, provisioning, troubleshooting, maintenance, incident response, escalations, and on-call coverage.

The Knowledge Architect will support an audit and revamp of Fleet Confluence documentation; create and maintain technical documentation and onboarding content; and establish structures and lifecycle practices that make knowledge accurate and findable. The role works with operations engineers, quarterbacks, operations managers, Fleet Engineering subject matter experts, partner teams, and external organizations to capture operational knowledge. It applies Knowledge Architecture standards, templates, information architecture, and intake processes to Fleet, while bringing Fleet’s operational needs back to Knowledge Architecture. The role follows direction from the Staff Knowledge Architect, partners with FRO-OED on Fleet-specific standards and priorities, and manages requests from scoping through publication.

CoreWeave describes itself as a publicly traded AI cloud infrastructure company founded in 2017. The position requires access to export-controlled information, subject to applicable eligibility requirements. The stated base salary range is $134,000–$179,000, with starting salary based on job-related factors and location. Total rewards may also include a discretionary bonus, equity awards, and benefits, subject to eligibility.

Requirements

• Experience writing and maintaining technical documentation for technical audiences, such as systems documentation, runbooks, workflows, escalation guides, or developer guides.
• Demonstrated experience interviewing engineers or subject matter experts and turning findings into published documentation.
• Experience building or maintaining onboarding programs or curricula for technical or operations teams.
• Experience owning content in Confluence or a comparable platform, including page structure, navigation, labeling, and templates, and applying documentation standards consistently.
• Experience auditing existing documentation and addressing gaps in accuracy, coverage, or discoverability.
• Experience managing a request queue in Jira or a comparable system, including scoping work and committing to delivery dates.
• Willingness to learn and coordinate across multiple concurrent stakeholder teams, including teams operating around the clock and across regions.

Nice To Haves

• Experience with Fleet teams.
• Experience documenting data center operations, bare-metal provisioning, hardware lifecycle, or GPU and AI infrastructure.
• Experience working with or documenting for operations, SRE, or on-call teams, including incident-response runbooks.
• Familiarity with Kubernetes, Redfish, AWX or Ansible, Grafana, and PagerDuty, or demonstrated ability to learn operational tooling quickly.
• Experience with docs-as-code workflows, including Git, Markdown, and pull request review.
• Experience with enterprise search and content discoverability, such as Glean, including how structure and metadata affect retrieval.
• Experience defining information architecture for a large or fragmented body of content.

Responsibilities

• Assist in building and maintaining the FROps onboarding curriculum, including role-based paths for operations engineers, quarterbacks, and operations managers, and expand coverage to additional FROps sub-teams and partner teams.
• Work with Knowledge Architecture and FRO-OED to develop measures of onboarding effectiveness, including time to productivity and new-hire satisfaction, and improve the curriculum based on findings.
• Write, edit, and maintain technical documentation for FROps and Fleet Engineering, including systems documentation, workflows, runbooks, escalation guides, and reference materials such as the FROps Vocabulary and Region Quirks.
• Partner with FRO-OED to define and apply documentation standards for the FRO Confluence space, aligning them with Knowledge Architecture standards and templates for Product and Engineering.
• Capture undocumented or informally held knowledge from operations engineers, Fleet Engineering teams, and external partner organizations, including site bring-up patterns, incident learnings, and tooling workflows.
• Maintain knowledge assets in the FRO and Fleet Confluence spaces, including structure, navigation, labels, templates, and content lifecycle; consolidate duplicated or fragmented content.
• Manage documentation requests through intake, scoping, delivery, and publication, and communicate scope, timelines, and status to requesting teams.
• Conduct recurring audits of published FROps knowledge for accuracy, coverage, and discoverability, and address gaps, prioritizing content used for on-call, incident response, and new site stand-up.
• Escalate work requiring staff-level strategy or standards decisions to the Staff Knowledge Architect and bring FROps prioritization questions to FRO-OED leadership.

Benefits

• Medical, dental, and vision insurance, 100% paid for by CoreWeave for the stated US full-time employee offering.
• Company-paid life insurance.
• Voluntary supplemental life insurance.
• Short- and long-term disability insurance.
• Flexible Spending Account.
• Health Savings Account.
• Tuition reimbursement.
• Ability to participate in the Employee Stock Purchase Program (ESPP).
• Mental wellness benefits through Spring Health.
• Family-forming support through Carrot.
• Paid parental leave.
• Flexible, full-service childcare support with Kinside.
• 401(k) with a generous employer match.
• Flexible PTO.
• Catered lunch at office and data center locations.
• Casual work environment.
• Discretionary bonus and equity awards, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed