Know Your Customer (KYC) Analyst

Western Alliance Bank•Phoenix, AZ

About The Position

The KYC Operations Analyst is part of Financial Crimes Compliance and reports through the KYC Operations Group. The analyst reviews and assesses information about individual and business clients to determine AML risk. The role ensures information is collected and verified during initial onboarding, and conducts updates and reviews throughout the client relationship. Using internal systems and external tools, the analyst independently researches clients to confirm their identity, understand their profile and associated AML risks, and assign an appropriate risk level. The analyst documents review steps, follows bank policies and regulatory requirements, maintains confidentiality, and collaborates with colleagues and business partners to meet unit goals and deadlines. The role also supports operational areas and KYC program implementation, special projects, audit and regulatory data gathering, and internal audits and federal regulatory examinations.

Requirements

At least 2 years of related experience in BSA/AML, Financial Crimes, or a similar field.
High school diploma.
Entry-level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
Entry-level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
Intermediate knowledge of AML risks related to transactional and credit operations of bank products and services.
Understanding of complex business ownership hierarchies and entity types.
Ability to meet regulatory deadlines with urgency while maintaining professionalism.
Intermediate knowledge of business entity documentation, such as Articles of Incorporation, Certificates of Good Standing, LLC Agreements, PC documents, and partnership documents.
Intermediate speaking and writing communication skills.

Nice To Haves

Bachelor's degree in a related field.
Certified Anti-Money Laundering Specialist certification.

Responsibilities

Analyze client onboarding information promptly to verify its accuracy and completeness.
Conduct enhanced due diligence for clients in higher-risk categories.
Perform periodic and event-driven reviews of client relationships.
Document all steps taken during the review process.
Follow bank policies, procedures, and regulatory requirements while maintaining strict confidentiality.
Collaborate with the team to meet unit goals and deadlines.
Establish working relationships with key business partners across all lines of business.
Support bank operational areas and assist with implementing KYC-related programs.
Assist with special projects and gather data for audit and regulatory purposes.
Assist with internal audits and federal regulatory examinations.