Know Your Customer (KYC) Analyst

Western Alliance Bank•Phoenix, AZ

About The Position

The KYC Operations Analyst is part of Financial Crimes Compliance and reports through the KYC Operations Group. The role reviews and assesses information about individual and business clients to determine anti-money laundering (AML) risk. The analyst ensures appropriate information is collected and verified during initial onboarding, and conducts updates and reviews throughout the client relationship. The analyst performs independent research using internal systems and external tools to confirm client identity, understand client profiles and associated AML risks, and ensure appropriate risk levels are assigned. The role also supports operational teams and KYC program implementation, works with business partners across the organization, and assists with audits, regulatory examinations, special projects, and data gathering.

Requirements

At least 2 years of related experience in BSA/AML and financial crimes or a similar field.
High school diploma required.
Entry-level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
Entry-level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules, regulations, industry standards, and practices.
Intermediate knowledge of AML risks related to transactional and credit operations of bank products and services.
Understanding of complex business ownership hierarchies and entity types.
Ability to meet regulatory deadlines with urgency while maintaining professionalism.
Intermediate knowledge of business entity documentation, such as Articles of Incorporation, Certificate of Good Standing, LLC Agreement, professional corporation documents, and partnership documents.
Intermediate speaking and writing communication skills.

Nice To Haves

Bachelor's degree in a related field.
Certified Anti-Money Laundering Specialist certification.

Responsibilities

Analyze onboarding information promptly and verify its accuracy and completeness.
Perform enhanced due diligence for clients in higher-risk categories.
Conduct periodic and event-driven reviews of client relationships.
Document all steps taken during the review process.
Follow bank policies, procedures, and regulatory requirements while maintaining strict confidentiality.
Collaborate with the team to meet unit goals and deadlines.
Establish working relationships with key business partners across lines of business.
Provide support and guidance to operational areas and assist with implementing KYC-related programs.
Assist with special projects and gather data for audit or regulatory purposes.
Assist with internal audits and federal regulatory examinations.