KYC Analyst

Melio from Xero•New York, NY
•$70,000 - $80,000•Hybrid

About The Position

The KYC Analyst helps safeguard Melio’s financial integrity by conducting daily reviews and follow-ups to support compliance with regulatory KYC requirements. The role performs basic and enhanced due diligence screenings on new and existing customers, reviews customer data, documentation, and negative news to assess risk profiles, and maintains due diligence evidence, requests for information (RFIs), and internal communications. The analyst escalates accounts whose activity does not match expectations, communicates broader issues to management, and contributes to quality assurance and monitoring of relevant system rules and features. The role also supports ad hoc projects. The analyst joins the team responsible for managing risks that could adversely affect Melio’s products, financials, and ability to meet client needs. The team handles onboarding, periodic reviews, and enhanced due diligence for existing and potential users, and evaluates the profiles and exposures of the business verticals Melio serves. This is a hybrid position in New York City, with a three-day in-office requirement.

Requirements

  • Comprehensive understanding of U.S. KYC regulations.
  • 1–3 years of experience in FinTech or another closely regulated industry.
  • Ability to manage and prioritize simultaneous projects involving different internal and external stakeholders.
  • Excellent interpersonal, verbal, and communication skills.
  • Strong professional presence to support regular interactions with senior management.
  • Strong research and analytical skills.
  • Ability to anticipate and proactively initiate future projects.

Responsibilities

  • Conduct daily reviews and follow-ups to support compliance with regulatory KYC requirements.
  • Perform basic and enhanced due diligence screenings on new and existing customers.
  • Assess customer risk profiles by reviewing customer data, documentation, and negative news in line with internal and external KYC regulations.
  • Document and maintain due diligence evidence, RFIs, and internal communications.
  • Escalate accounts where actual activity does not match expectations and flag broader issues to management with context and sound judgment.
  • Contribute to quality assurance and monitoring of relevant system rules and features.
  • Participate in ad hoc projects.
  • Support onboarding, periodic reviews, and enhanced due diligence for existing and potential users.
  • Evaluate the profiles and exposures of the business verticals Melio works with.

Benefits

  • Competitive compensation; annual base salary range of $70,000–$80,000.
  • Medical, dental, and vision plans, with up to 100% employer-paid coverage, plus FSA and HSA.
  • 401(k) matching.
  • Wellness support focused on financial, physical, emotional, social, and community needs.
  • Competitive vacation time, sick days, holidays, and parental leave.
  • Fully stocked kitchens, a weekly Seamless stipend, and catered meals.
  • Hybrid office environment in New York City or Denver; dog-friendly offices.
  • Professional and personal growth opportunities through workshops, mentorship programs, and team-building activities.
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