Host

Churchill Downs•Oxford, ME

2d•Onsite

About The Position

Oxford Casino Hotel is seeking a versatile individual to join their team as a Kitchen Expeditor/Busperson/Food Server/Host. This role is crucial for ensuring the smooth operation and effectiveness of guest service within the Oxford Grill dining room. The position involves organizing and preparing food trays from the kitchen service line for servers, greeting and seating guests, maintaining seating flow, and ensuring the dining room is clean and presentable. The ideal candidate will be warm, inviting, and demonstrate dignity, kindness, and respect towards guests and team members. This role requires adherence to company standards, a strong sense of teamwork, and the ability to work effectively in a fast-paced environment.

Requirements

Must be a minimum of 18 years of age.
If under 21, able to secure a gaming permit from the State of Maine until 21st birthday.
Must attain a TIPS certification according to Casino and State guidelines.
Multi-task ability.
Demonstrated ability to communicate effectively.
Must be detail oriented.
Must be able to work in a fast-paced, stressful environment while being calm, collected and accurate with attention to detail.
Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.

Nice To Haves

Experience as a Kitchen Expeditor, Busperson, Food Server, or Host.

Responsibilities

Organize and properly prepare trays of food from the kitchen service line for server staff.
Ensure the overall effectiveness of guest service in the Oxford Grill dining room.
Greet and seat guests for food and beverage service.
Maintain the seating flow and service of the dining room.
Be warm and inviting to guests on arrival and departure.
Ensure an adequate supply of clean tables and beverage service.
Interpret food orders coming through the kitchen printer.
Prepare food trays from completed kitchen line items and organize them for service staff.
Prepare and serve appropriate side sauces with kitchen items.
Keep station and kitchen service area neat and organized.
Keep beverage service and food service trays neat, clean, and organized.
Maintain strict quality control on all food being served, ensuring proper temperature and presentation.
Maintain server drop off and pick up areas of the kitchen to ensure they are clean and functional.
Assist in the deliverance and dispensing of items ordered by guests, including beverages and food.
Use equipment such as coffee and iced tea makers and soda, juice, and milk dispensers.
Ensure that all items are correct.
Push carts of dishes and stock plates, glasses, cups, and needed products.
Maintain confidentiality and security of relevant information.
Maintain an awareness of applicable laws and operate within those guidelines.
Greet internal and external guests in a warm tone with a smile and eye contact.
Present and maintain a professional appearance and attitude.
Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
Ensure and maintain cleanliness and orderliness of the host podium.
Ensure the dining room floor is presentable at all times.
Work with communication devices such as telephones, two-way radio, guest paging system, and both computerized and manual table management system.
Interact and speak with guests to maintain great guest relations and provide opportunities for loyalty to occur.
Work any shift needed.
Complete all tasks with minimal supervision and show a sense of urgency.