Kitchen Designer

The Home Depot•Washington, DC

About The Position

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. They greet and engage customers, listen to their needs, and guide them through the design process. They offer good, better, and best options, samples to take home, and expert advice on products, services, and installation. Using design tools and showroom resources, they educate customers, set clear expectations, and provide tailored solutions for each project, whether customers are DIYers or working with professionals. They advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. They also keep the showroom clean, organized, and well-stocked to create a welcoming and safe shopping environment. Throughout each project, they follow up on project statuses, answer questions, and guide customers every step of the way.

Responsibilities

  • Greet and engage customers and listen to their kitchen and bath project needs.
  • Guide customers through the design process and offer product options, take-home samples, and expert advice on products, services, and installation.
  • Use design tools and showroom resources to educate customers, set expectations, and provide tailored project solutions.
  • Highlight current promotions, financing options, and the advantages of choosing Home Depot over competitors.
  • Maintain a clean, organized, well-stocked showroom and a welcoming, safe shopping environment.
  • Follow up on project statuses, answer questions, and guide customers throughout their projects.
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