Kitchen Captain - Lautrec Restaurant

Nemacolin•Wharton Township, PA

7d•Onsite

About The Position

As a Kitchen Captain, you will be responsible for developing an environment that creates excitement for internal & external guests. In this position, the kitchen captain will assist in expediting service & ensuring a smooth flowing bridge between the kitchen & dining room – reporting directly to the chef & restaurant manager. This position will also lead the education of all food & menu product from the kitchen to the servers & all other FOH representatives.

Requirements

Friendly and outgoing personality.
Excellent communication skills.
Ability to stand for an extended period of time.
Must be at least 18 years of age.
Must be able to lift up to 25lbs.
Must be able to speak the English language fluently.
Must be able to handle high-pressure situations.
Must be able to work a variety of shifts – including holidays, weekends, evenings, etc.
Strong organizational skills & ability to prioritize tasks.
Ability to interface professionally with business contacts and customers.
Completion of a high school diploma or equivalent.
A minimum of 2 years of experience in a guest service role.

Nice To Haves

Previous fine dining experience preferred.
Strong understanding of hospitality industry helpful.

Responsibilities

Responsible for actively building & retaining guest relations & acts as a mentor to other associates to provide superior guest service.
Strong preparation skills – including but not limited to setting up workspace for shift, following health regulations & best practices, stocking items necessary for service, set up expo station, prepare base plates & assist with final plate checks (wipes) prior to guest delivery.
Responsible for securing & protecting assets of the company.
Knowledge of allergies, dietary restrictions & to work with the chef on food descriptions & menu terms – to become the FOH “food expert” through communication with the kitchen & information provided by the chef.
Act as the lead SA in terms of closing side-work checks.
Maintain an organized, clean work environment.
Assist with clear communication between expo, chef & front of house service teams throughout service.
Obtains & maintains RAMP certification through the state of PA, following state regulations regarding responsible alcohol service.
Assists with EOM inventory, alongside leadership.
Other jobs otherwise not listed.
Creating a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations.

Benefits

Paid training and structured onboarding
Hands-on learning and cross-department opportunities
Clear pathways for advancement and internal promotion
Recognition through individual and team honors
Competitive hourly wages
Attractive 401(k) program
Medical, dental, and vision coverage for eligible associates
Paid time off and holiday compensation
Discounted associate meals and uniform services
Savings across resort dining, retail, spa, and activities
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community