Restaurant Captain (Server)

The Wonderful Company•Paso Robles, CA

4d•$22 - $25•Onsite

About The Position

JUSTIN Vineyards & Winery is seeking a Restaurant Captain (Server) with a strong understanding of luxury service and restaurant operations. The Restaurant Captain is essential in leading dinner service, serving as the liaison between the kitchen and the dining room while ensuring a smooth and exceptional guest experience. This individual is expected to conduct service with professionalism, uphold Forbes Five-Star and Michelin-level standards, and inspire their teammates to focus on excellence in every detail. This position is based at our JUSTIN Estate and requires weekend availability and the ability to work late nights.

Requirements

5+ years of experience in fine-dining serving at restaurants (Forbes 5-star or MICHELIN restaurants)
Expert-level knowledge of fine dining service, strong wine and menu fluency, confident leadership and delegation skills, and the ability to deliver gracious, detail-driven hospitality with precision, professionalism, and composure
Strong work ethic, willingness to learn, and attention to detail are essential
Food Handler’s Card
Clear and calm verbal communication
Strong work ethic, willingness to learn, solution-oriented mindset, and attention to detail are essential
Ability to work quickly in a high-paced, physically and mentally demanding environment
Proficiency in reservation management systems (e.g., Tock), and polished guest service execution
Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
Must be able to communicate verbally and in writing in English
High School Diploma or GED required

Nice To Haves

WSET Level 2 (or equivalent wine certification) is highly preferred

Responsibilities

Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
Deliver and clear food courses in coordination with FORBES 5-Star Service standards
Speak about food with accuracy, ease, and elegance, avoiding slang
Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
Oversee table maintenance through delegation or direct action
Maintain clean and organized service stations and side work areas throughout the shift
Maintain the cleanliness of all interior and exterior guest areas
Reset and flip tables with speed and attention to detail
Anticipate and respond promptly to guest needs and requests
Communicate special table needs and guest requests to the kitchen
Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
Maintain a clean, well-kept uniform and a natural, professional appearance
Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans
401k with match eligibility
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Clear paths for career progression and internal mobility across our diverse family of brands and business units.
Dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Company-wide mentorship program
Continuous Improvement Training
Wonderful Giving: allocate company-provided funds to up to three charities of your choice
Wonderful Neighbor: contribute to group service projects within our local communities.