Kids & Aquatics Leader

Life Time Inc.•Jacksonville, FL

About The Position

The Kids and Aquatics Manager leads the club’s Kids and Aquatics department and is responsible for its activities, growth, day-to-day organization, operation, promotion, administration, and supervision. The role includes financial management; hiring, training, and supervising team members; and delivering exceptional customer service. The manager leads a team in a fun, fast-paced environment serving members and guests, supports the professional growth and development of team members, and ensures activities are fun, enthusiastic, safe, and engaging. The role also oversees the safety and cleanliness of the department’s spaces. High-performing managers may have opportunities to advance into regional and senior leadership positions. These roles support the success and development of additional Kids and Aquatics departments in a designated region and are responsible for delivering the expected member experience and business performance across multiple locations.

Requirements

High school diploma or GED.
2 years of customer service experience.
2 years of coaching and/or swim instructor experience.
2 years of lifeguarding experience.
2 years of supervisory or management experience.
American Red Cross Lifeguard and First Aid certification.
Successfully complete and pass the Life Time Swim Certification.
Successfully complete and pass Aquatics & Kids Manager Training.
CPR/AED certification required within the first 3 months of hire.
First Aid and Infant/Child and Adult CPR/AED certification required within the first 60 days of hire.
Ability to work in a stationary position and move about the club for prolonged periods.
Ability to communicate and exchange information with guests who have inquiries about Life Time products and services.
Ability to swim 25 yards/meters without stopping.
Ability to routinely and repetitively bend to lift 20 lbs or less and occasionally bend to lift more than 20 lbs.

Nice To Haves

Bachelor’s-level degree.
NSPF Certified Pool Operator (CPO).
Red Cross Lifeguard Instructor (LGI).
Lifeguard Instructor Trainer (LGIT).
1 year of experience teaching or working in a children’s program.
1 year of experience in a day care setting as a lead teacher, or two consecutive summers of camp experience with increased responsibility.
Early Childhood Education Certificate.

Responsibilities

Manage and support all team members, including required training and certifications.
Complete and document daily inspections to ensure Kids and Aquatics areas are clean and safe.
Complete the hiring process and manage assistants and supervisors, providing training, feedback, coaching, and direction.
Formulate, monitor, and manage the Kids and Aquatics departments within daily budgetary guidelines.
Partner directly with the membership sales team to acquire and retain kids memberships.
Plan, organize, and execute special events throughout the year to promote club participation and increase attendance in fee-based programs.
Set the standard for the Kids and Aquatics department by providing exceptional customer service and meeting members’ needs and expectations.
Promote the activities and growth of Kids and Aquatics programming.
Oversee the safety and cleanliness of Kids and Aquatics spaces.
Support continuous professional growth and development of team members.