Aquatics Leader

Life Time Inc.•Woodstock, VT

About The Position

The Aquatics Manager leads the Aquatics Department and is responsible for the program’s activities and growth, including financial management and hiring, training, and supervising team members according to Life Time standards. The role delivers exceptional customer service and leads a team serving members and guests in a fun, fast-paced environment. Duties may include registering members for swim lessons, swim team, and Masters Swim programs; casting, training, and developing swim instructors, swim coaches, and lifeguards; and maintaining the safety and cleanliness of aquatic facilities. High-performing Aquatics Managers may have opportunities to advance into regional or area leadership roles, overseeing the development and performance of Aquatics departments across multiple locations.

Requirements

  • High school diploma or GED.
  • 2 years of customer service experience.
  • 2 years of coaching and/or swim instructor experience.
  • 2 years of lifeguarding experience.
  • 2 years of supervisory or management experience.
  • Ability to work in a stationary position and move about the club for prolonged periods.
  • Ability to communicate and exchange information with guests who have inquiries about Life Time products and services.
  • Ability to swim 300 yards/meters without stopping.
  • Ability to tread water for 1 minute.
  • Ability to routinely and repetitively bend to lift 20 pounds or less, and occasionally bend to lift more than 20 pounds.
  • StarGuard Elite Lifeguard, BLS CPR, and First Aid certifications, or bridge to StarGuard when current certification expires or within the first year, whichever comes first. For Canada: Lifesaving Society Lifeguard certification and Standard First Aid with CPR C.
  • Successfully complete and pass the Life Time Swim Certification.
  • Successfully complete and pass Aquatics Manager Training.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Pool and Hot Tub Association (PHTA) Certified Pool Operator.
  • StarGuard or Lifesaving Society Lifeguard Instructor Trainer (LGIT).

Responsibilities

  • Manage and support all Aquatics Team Members.
  • Complete daily inspections to ensure the pool area is clean and safe.
  • Facilitate monthly in-service lifeguard training on pool safety and rescue techniques.
  • Assess team member performance, provide feedback, and coach Aquatics Team Members.
  • Manage the aquatics department within budget guidelines.
  • Formulate, monitor, and reconcile budgets and financial reports for aquatics programs.
  • Set the standard for the Aquatics Department by providing exceptional customer service and meeting members’ needs and expectations.
  • Register members for swim programs, including lessons, swim team, and Masters Swim.
  • Hire, train, and develop Aquatics team members, including swim instructors, swim coaches, and lifeguards.
  • Oversee and maintain the safety and cleanliness of aquatic facilities.
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