Kids & Aquatics Leader

Life Time • Jacksonville, FL

7d

About The Position

The Kids and Aquatics Manager leads the Kids and Aquatics department and is responsible for its activities, growth, and day-to-day organization, operation, promotion, administration, and supervision. The role includes financial management, hiring, training, and supervising team members in accordance with Life Time standards, while delivering exceptional customer service. The manager leads a team in a fun, fast-paced environment and supports the professional growth and development of team members. They ensure activities are fun, enthusiastic, safe, and engaging, and oversee the safety and cleanliness of department spaces. High-performing managers may have opportunities to advance into regional and senior leadership roles overseeing additional Kids and Aquatics departments across multiple locations.

Requirements

• High school diploma or GED.
• Two years of customer service experience.
• Two years of coaching and/or swim instructor experience.
• Two years of lifeguarding experience.
• Two years of supervisory or management experience.
• American Red Cross Lifeguard and First Aid certification.
• Successfully complete and pass the Life Time Swim Certification.
• Successfully complete and pass Aquatics & Kids Manager Training.
• CPR/AED certification required within the first three months of hire; First Aid and Infant/Child and Adult CPR/AED certification required within the first 60 days of hire.
• Ability to work in a stationary position and move about the club for prolonged periods.
• Ability to communicate and exchange information with guests who have questions about Life Time products and services.
• Ability to swim 25 yards/meters without stopping.
• Ability to routinely and repetitively bend to lift 20 pounds or less, and occasionally bend to lift more than 20 pounds.

Nice To Haves

• Bachelor’s degree.
• NSPF Certified Pool Operator (CPO).
• Red Cross Lifeguard Instructor (LGI).
• Lifeguard Instructor Trainer (LGIT).
• One year of experience teaching or working in a children’s program.
• One year of experience in a daycare setting as a lead teacher, or two consecutive summers of camp experience with increased responsibility.
• Early Childhood Education Certificate.

Responsibilities

• Manage and support all team members, including required training and certifications.
• Complete and document daily inspections to ensure the cleanliness and safety of Kids and Aquatics areas.
• Complete the hiring process and manage assistants and supervisors, providing training, feedback, coaching, and direction.
• Formulate, monitor, and manage the Kids and Aquatics departments within budgetary guidelines.
• Partner with the membership sales team to acquire and retain kids memberships.
• Plan, organize, and execute special events throughout the year to promote club participation and increase attendance in fee-based programs.
• Set the service standard for the Kids and Aquatics Department by providing exceptional customer service and meeting members’ needs and expectations.
• Support the ongoing professional growth and development of team members.
• Oversee the safety and cleanliness of Kids and Aquatics spaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED