Kidney Transplant Financial Coordinator
About The Position
The Transplant Financial Counselor is an essential member of the transplant team, coordinating financial resources for Transplant and/or VAD patients to support financial readiness and continuity of care. The role works with patients and families from evaluation through post-transplant care, answers insurance questions, provides multidisciplinary recommendations on financial candidacy, and follows departmental policies for charges and the Medicare Cost Report. It also establishes financial expectations for patients and guarantors and provides accurate information to support efficient account processing. The position screens patients for transplant eligibility through thorough review and verification of medical and pharmacy benefits. It assesses patients’ ability to cover transplant expenses that may not be covered by insurance, including outpatient prescription drugs, organ acquisition, post-transplant clinic visits, and travel and housing during the transplant period. The role consults with patients and families about support systems and financial responsibilities for all aspects of lung transplant care, and maintains detailed transplant patient information in a database. The successful candidate brings financial counseling expertise, strong communication, attention to detail concerning insurance and cost reporting, knowledge of transplant financial requirements, collaborative teamwork, and a compassionate approach to patient support.
Requirements
- High school diploma or GED.
- Two years of related experience.
- Computer experience.
Nice To Haves
- Associate degree.
- Five years of related experience.
Responsibilities
- Coordinate financial resources for Transplant and/or VAD patients.
- Work with patients and families from evaluation through post-transplant care to support financial readiness and continuity of care.
- Answer insurance questions and provide multidisciplinary recommendations on financial candidacy.
- Follow departmental policies for charges and the Medicare Cost Report.
- Establish financial expectations for patients and guarantors and provide accurate information for efficient account processing.
- Screen patients for transplant eligibility by thoroughly reviewing and verifying medical and pharmacy benefits.
- Verify medical coverage and pharmacy benefit coverage.
- Assess patients’ ability to cover transplant expenses that may fall outside insurance coverage, including outpatient prescription drug coverage, organ acquisition, post-transplant clinic visits, and travel and housing during the transplant period.
- Consult with patients and families to assess and clarify support systems and explain financial responsibilities for all aspects of lung transplant care from evaluation through post-transplant care.
- Maintain a detailed database and information on transplant patients.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
