Transplant Financial Coordinator

UVA Health • Charlottesville, VA

3d • $18 - $35 • Hybrid

About The Position

The Transplant Financial Coordinator connects patients, insurers, and the multidisciplinary transplant team. The coordinator meets with patients beginning at their initial visit, explains the financial aspects of transplantation, and develops plans for obtaining required transplant authorizations. The role supports patient access and transplant care by clarifying insurance coverage, financial expectations, and authorization requirements.

The position involves managing competing, time-sensitive priorities in a busy environment where circumstances may change quickly. The successful candidate brings healthcare insurance knowledge, sound judgment, organization, attention to detail, professional communication, and a results-driven approach while providing compassionate, patient-centered support.

This is a full-time position that is primarily onsite, with some work-from-home flexibility based on team and operational needs.

Requirements

• High school graduate or equivalent.
• Two years of relevant experience.
• Healthcare insurance knowledge.
• Ability to prioritize competing demands and remain attentive to detail.
• Professional communication skills.

Nice To Haves

• Background in healthcare insurance, finance, business operations, patient access, or authorization coordination.

Responsibilities

• Meet with transplant patients and families to discuss insurance coverage, financial expectations, and next steps.
• Develop individualized financial plans to help patients navigate the transplant process.
• Coordinate transplant request authorizations and follow issues through resolution.
• Review insurance information for accuracy, identify potential coverage barriers, and communicate concerns promptly.
• Partner with clinical, administrative, and payer contacts to keep patient cases moving forward.
• Manage multiple time-sensitive priorities while maintaining clear, professional documentation and communication.
• Provide compassionate, patient-centered support during a complex and often stressful healthcare experience.

Benefits

• Medical, dental, and vision insurance.
• Generous paid time off.
• Retirement savings.
• Long-term and short-term disability.
• Health savings plans and flexible spending accounts.
• Certification and education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED