Khmer Interpreter

LanguageLine Solutions

1d • $20 - $23 • Remote

About The Position

LanguageLine Solutions is hiring a remote Khmer-English video-phone interpreter to handle on-demand audio and video calls and convey the meaning of conversations between Khmer and English speakers. Interpreters support clients in industries including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, courts, and 911 services. Sessions may involve simple or complex, technical or non-technical subjects. This role provides verbal interpretation and does not involve written translation.

The interpreter must process information quickly and accurately, recognize cultural differences, use appropriate terminology, and follow established interpretation protocols. Calls may be sensitive, emotional, or stressful, and may sometimes require extended time without breaks or handling high call volumes. The interpreter works from a home office and must maintain a quiet, secure workspace and availability during scheduled work hours.

LanguageLine provides paid professional interpreter training, ongoing development, interpreter support, and advancement opportunities. The position pays $20–$23 per hour, subject to applicable state or local minimum-wage requirements. Based on location, a post-offer pre-employment background check and/or drug screen may be required.

Requirements

• Fluency in Khmer and English and knowledge of the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to support communication with limited-English speakers.
• Excellent listening, retention, and note-taking skills to maintain accuracy.
• Ability to concentrate, remain detached, neutral, and objective, including during calls involving sensitive subjects.
• Ability to adapt to LanguageLine Solutions technology enhancements.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States without current or future visa sponsorship.
• High school diploma or equivalent.
• Ability to use a dedicated personal device for business purposes.
• Access to a desktop or laptop with Windows, macOS, or ChromeOS; a tablet with iPadOS or Android; or a smartphone with iOS or Android.
• A high-speed internet connection with at least 5 Mbps download, 3 Mbps upload, ping no greater than 300 ms, and jitter no greater than 30 ms.
• Access to a quiet space free from background noise or distraction.
• Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday.
• Ability to use a headset for prolonged periods.
• Ability to operate company-provided software and systems.
• Sufficient manual dexterity to type or write.
• Ability to lift up to 26 lbs.

Nice To Haves

• Education or work experience in a language-related field, such as teaching, language assessment, translation, or interpretation.
• Ability to read and write the requested languages.
• A quiet and secure home-office environment.

Responsibilities

• Respond promptly to video and audio interpreting sessions and interpret in a friendly, professional manner.
• Participate in online, video, and audio training sessions.
• Provide interpretation through video and type information as needed using a dedicated device.
• Convey accurate concepts and meanings according to established interpretation protocols, without omissions or additions.
• Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm during difficult sessions, including calls involving distressed or incoherent speakers and emergency situations.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol, including avoiding interaction with the limited-English-speaking person without client permission.
• Understand and apply terminology and protocols across industries including medical, insurance, finance, and law.
• Demonstrate cultural sensitivity and work effectively in a diverse environment.
• Meet company service standards during potentially emotional or stressful calls, extended sessions, or high call volumes.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid sick leave in accordance with applicable law.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Employee Assistance Program (EAP).
• Accident, critical illness, life, and AD&D insurance package.
• Inpatient hospital coverage.
• Short-term disability insurance.
• 401(k) retirement plan.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• Inclusive and diverse work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED