Keyholder (PT) - Del Amo

UNTUCKit•Torrance, CA

About The Position

The Keyholder is a results-oriented retail leader who works on the sales floor to drive sales, convert customer traffic, and elevate the customer experience. The role leads by example in meeting individual and store sales goals, builds customer relationships through personalized styling and clienteling, and motivates associates to deliver strong selling behaviors. The Keyholder also supports store operations by opening and closing the store, maintaining the sales floor and stockroom, monitoring KPIs, and contributing insights from customer feedback and sales trends. This is a part-time position with hours that may vary.

Requirements

Proven work experience as a Supervisor, Key Holder, or Assistant Manager.
Basic understanding of sales principles and customer service practices.
Proficiency with Apple products, G-Suite, and omnichannel POS systems.
Strong communication and interpersonal skills.
Ability to work in the store alone.
Flexible scheduling and availability to work retail hours, which may include day, evening, weekend, and holiday shifts.
High school degree.

Nice To Haves

Prior retail leadership or keyholder experience.
Proven ability to drive sales and influence team performance.
Strong clienteling skills and a customer-first mindset.
High energy, strong communication skills, and a passion for results.
Commitment to the CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.

Responsibilities

Lead by example in achieving and exceeding individual and store sales goals.
Proactively engage customers, assess their needs, and provide personalized styling solutions.
Build and maintain client relationships through clienteling and follow-up.
Identify cross-selling and upselling opportunities to maximize transactions.
Use product knowledge to communicate value and drive conversions.
Inspire and motivate associates to demonstrate high-performance selling behaviors.
Coach team members in real time on selling techniques and client engagement.
Execute UNTUCKit University training and reinforce daily performance conversations.
Open and close the store while maintaining accountability for results and standards.
Maintain a visually compelling, sales-focused floor environment.
Keep the stockroom organized to support selling efficiency.
Monitor KPIs and contribute insights based on customer feedback and sales trends.