Seasonal Keyholder (Holiday)

Southern Tide • Columbia, SC

1d

About The Position

The Keyholder assists with the daily operations of a Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role involves representing the Southern Tide brand and lifestyle, understanding its customers and merchandise, and providing customers with product knowledge, recommendations, fit and fashion advice, and add-on suggestions. The Keyholder builds a personal client book and may suggest merchandising and other improvements to management.

The Keyholder learns the point-of-sale system and can troubleshoot in the absence of the Store Manager and Assistant Store Manager. Duties using the system include routine register transactions, inventory receiving and transfers, and opening and closing registers and the store. The role supports store policies and procedures, participates in store meetings, and works toward sales and service goals. It also helps maintain inventory integrity, prevent shrink, conduct cycle counts, and complete the year-end physical inventory.

This is a seasonal holiday retail position requiring flexibility to work varied hours and days, including nights, weekends, and holidays as needed. The work includes bending, stooping, and kneeling, and lifting up to 50 pounds.

Requirements

• High school diploma or GED.
• At least 2 years of retail experience.
• Advanced computer skills, including Excel and Word.
• Strong attention to detail and proficient oral and written communication skills.
• Ability to work as part of a team and interact with others.
• Ability to multitask, stay organized, and take initiative when needed.
• Ability to work in a fast-paced environment with minimal supervision or direction.
• Flexibility and comfort with problem-solving.
• Ability to work varied hours and days, including nights, weekends, and holidays as needed.
• Ability to bend, stoop, and kneel.
• Ability to lift up to 50 lbs.

Responsibilities

• Assist with daily retail store operations, including sales, customer service, and safeguarding store assets.
• Present and sell merchandise in a manner consistent with the Southern Tide brand.
• Share current product knowledge and provide prompt recommendations, fit and fashion advice, and add-on suggestions.
• Build a personal client book.
• Provide management with merchandising suggestions and ideas to improve or grow the business.
• Learn and use the point-of-sale software, including routine register transactions, inventory receiving and transfers, and opening and closing registers and the store.
• Troubleshoot the point-of-sale system in the absence of the Store Manager and Assistant Store Manager.
• Participate in store-related meetings and work toward sales and service performance goals.
• Operate the store according to company policies and procedures.
• Help safeguard store assets, maintain inventory integrity, and prevent inventory shrink where reasonable and appropriate.
• Assist with cycle counts and the year-end comprehensive physical inventory.
• Open and close the registers and store when the manager or assistant manager is absent.

Benefits

• Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED