Seasonal PT Keyholder

Lilly Pulitzer•Tampa, FL

1d•Onsite

About The Position

The Keyholder is responsible for assisting with the daily operations of the Lilly Pulitzer retail store. This includes sales, client experience, and safeguarding the assets of the store. A day in the life involves understanding the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage. It also includes understanding and embracing the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer. The role drives sales goals by providing exceptional client experience and supporting the sales team by actively focusing on clients. The Keyholder demonstrates the Lilly Pulitzer selling culture and ensures client experience. They maintain accuracy in cash transaction management according to operating procedures, and are responsible for the opening and closing of the retail store. As an elevated team member, they exercise decision-making and multitasking capabilities while prioritizing service. They positively resolve client-related issues as they arise or escalate to store management when necessary. The role provides continuous feedback to the store management team on store selling opportunities and successes. The Keyholder maintains the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams and safeguards the assets of the store.

Requirements

Prior supervisory experience in the fashion or retail industry preferred.
Ability to effectively communicate with clients, colleagues, and management.
Excellent problem solving and decision-making skills.
Proficiency in Microsoft & Apple technology.
Ability to multi-task in a fast-paced environment.
Must be able to lift up to 20 pounds.
Ability to be on your feet and maneuver around the store during shift hours.

Nice To Haves

Prior knowledge of XStore and Tulip a plus.

Responsibilities

Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
Demonstrate Lilly Pulitzer selling culture and ensure client experience.
Maintain accuracy in cash transaction management according to operating procedures.
Responsible for the opening and closing of the retail store.
Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
Positively resolve client-related issues as they arise or escalate to store management, when necessary.
Provide continuous feedback to store management team on store selling opportunities and successes.
Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
Safeguard the assets of the store.