Seasonal Keyholder

Cherry Republic•Lansing, MI

5d•Onsite

About The Position

Cherry Republic’s Retail Keyholder assists with the coordination of training staff, shipment of goods, arrangement of store layout, opening and closing procedures and providing overall support to the Retail Store / Management. This is a seasonal position, starting October 2026 and continuing through January 2027.

Requirements

Ability to complete tasks, meet deadlines and solve problems.
Excellent written and verbal skills.
Detail oriented and technically adept.
Strong attention to detail and ability to keep records and files organized.
Ability to multi-task various projects and staff members.
Understanding of Shopify, and basic email etiquette.
Able to deliver superior customer service.
Solid understanding of Cherry Republic’s culture.
Ability to work within a TEAM.
High School Diploma or GED required.
Ability to read.
Ability to effectively present information and respond to questions from groups of clients, customers, managers and the general public.
Knowledge of our Point of Sale (POS) system including SFTS, mail order software (Acumatica).
Ability to be on foot for long periods of time walking on the sales floor with the stamina to stand stationary when using the POS system.
Frequently lifting 25 lbs. or more throughout an 8-hour shift.
Must be able to reach, bend, crouch, and use a ladder and tools to create displays.
Frequent bagging and gift boxing when cashiering.
Occasional outside maintenance is required (i.e. snow shoveling, sweeping).
Ability to communicate accurately, timely, and thoroughly to customers and staff.

Nice To Haves

Previous retail experience in a retail setting preferred.

Responsibilities

Assist the Retail Management as directed while accomplishing operational and customer service-oriented tasks and responsibilities.
Supervise retail staff, including cashiers and other ambassadors working on the floor.
Continuous enforcement of Cherry Republic customer service expectations, leading by example.
Ensure merchandise is clean and ready to be displayed.
Maintain floor inventory, store should look full.
Ensure promotions are accurate and merchandised to company standards.
Manage the store and property when Manager is away, serve as a second set of eyes.
Assist with special events in store and companywide.
Monitor sales staff daily when on the sales floor.
Monitor the appearance of Retail Store & Tasting Room and grounds.
Apply company values to resolve issues.
Perform Ship from Store (SFTS) and Acumatica orders.