Keyholder-Team Lead
About The Position
Uptown Cheapskate is a retail fashion exchange selling everything from GUCCI to GAP. Our target audience is young adults and we have a wide selection of brands and styles. This role supports daily store operations, including supervising team members, opening and closing procedures, and ensuring an organized, welcoming sales floor. The Keyholder role helps oversee the buying process by evaluating incoming clothing and accessories, pricing items, and maintaining inventory standards aligned with brand guidelines. Uptown Cheapskate is an exciting retail store concept that sells quality clothing brands at affordable prices. Every month, our franchise stores buy and resell thousands of clothing items that have been gently used at a fraction of the prices originally charged. Our stores feel more like a boutique than a thrift shop, allowing more people to feel comfortable shopping second-hand. At Uptown Cheapskate, we have a passion for sustainable fashion. We are dedicated to reducing the impact of the fashion industry on the planet by being green 365 days per year. Since 2015, Uptown Cheapskate has joined forces with Kid to Kid and buildOn across the nation to raise money to build schools in developing countries. With the support of tens of thousands of customers all across the nation, we’ve far surpassed our initial goal and have raised over $600,000 and funded 18 schools (and counting!).
Requirements
- Experience in retail or resale fashion is a must!
- High level of customer service
- Cash handling
- Store operations
- Leadership skills with the ability to train, motivate, and support team members in a diverse, inclusive environment
- Interest in fashion trends and sustainable resale practices, with an eye for quality, style, and brand recognition
- Clear, professional communication skills
- Comfort with basic technology and point-of-sale systems; willingness to learn store-specific software
- Availability days, evenings, weekends, & holidays as needed
Nice To Haves
- Previous supervisory experience is +++
- Buy-Sell-Trade experience is appreciated
Responsibilities
- Supervising team members
- Opening and closing procedures
- Ensuring an organized, welcoming sales floor
- Evaluating incoming clothing and accessories
- Pricing items
- Maintaining inventory standards aligned with brand guidelines
- Buying
- Assisting staff
- Providing excellent customer service
- Assisting with visual merchandising
- Helping resolve concerns
- Monitoring sales performance
- Supporting promotional activities
- Partnering with store leadership to maintain a safe, inclusive, and efficient work environment
Benefits
- Training & development
- Employee discounts
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
