Key Sales Support Specialist

Vera Bradley • Roanoke, IN

1d • $21 - $32 • Onsite

About The Position

Assist Key Account Executive Manager, Key Account Executive and Sales Operations Manager in the execution of our fiscal sales plan as it relates to our Indirect channel of distribution. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as primary liaison between Key Account Executive and cross-functional areas Assist in the execution of long-term and annual sales plan, new account goals and fiscal budget Work with cross-functional areas including Operations, MP&A, Sales Operations and EDI Order Management as needed. Prepare reports and analyze orders and contracts on a weekly basis. This includes entering and maintaining contracts in D365 Help to ensure all Vendor Guide requirements are being reviewed and followed. Ensure the orderly flow of orders, inventory (including D365 Contracts) and VAS requirements as mutually determined by Key Accounts are being adhered to Evaluate, summarize and share with management successful sales activities, sales trends, special account information or issues and any follow-up action needed Provide a high level of customer service while simultaneously managing multiple projects and tasks for a variety of accounts and situations Help educate others on Key Account needs, whether through regularly scheduled meetings or one-off training sessions

Requirements

• High school graduate.
• Associates or Bachelor’s degree in sales, marketing, communications, business or related field or equivalent experience preferred
• 3+ years sales, marketing and/or customer service experience
• Knowledge of gift and apparel industry a plus
• Strong desire and ability to serve customers and solve problems
• Strong PC skills utilizing Microsoft Office, with strong excel experience or knowledge.
• Strong project management, organizational skills and the ability to prioritize tasks.
• Strong ability to interact with inside and outside customers in situations that require confidence, tact and resourcefulness
• Strong team player
• Proven problem solving and analytical skills with the ability to be forward thinking
• Detail oriented with the ability to manage multiple tasks simultaneously
• Excellent interpersonal, written and verbal communication skills
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment
• Skilled at prioritizing work, communicating discrepancies and following up after meetings.

Nice To Haves

• Project management experience preferred
• D365 experience preferred

Responsibilities

• Serve as primary liaison between Key Account Executive and cross-functional areas
• Assist in the execution of long-term and annual sales plan, new account goals and fiscal budget
• Work with cross-functional areas including Operations, MP&A, Sales Operations and EDI Order Management as needed.
• Prepare reports and analyze orders and contracts on a weekly basis. This includes entering and maintaining contracts in D365
• Help to ensure all Vendor Guide requirements are being reviewed and followed.
• Ensure the orderly flow of orders, inventory (including D365 Contracts) and VAS requirements as mutually determined by Key Accounts are being adhered to
• Evaluate, summarize and share with management successful sales activities, sales trends, special account information or issues and any follow-up action needed
• Provide a high level of customer service while simultaneously managing multiple projects and tasks for a variety of accounts and situations
• Help educate others on Key Account needs, whether through regularly scheduled meetings or one-off training sessions

Benefits

• Incentive eligible position, based on achievement of company and store metrics
• Opportunity to serve your community by taking advantage of volunteer paid time off
• Generous employee discount on Vera Bradley products
• Opportunities for leadership development, skill development and career advancement.
• Holistic wellness program providing no cost access to a variety of financial, physical, and mental wellness experts
• DailyPay option for wage payment
• 401k with generous company match, immediate vesting (service and age requirement)
• Ancillary Benefits including pet insurance, cell phone discount, employee referral bonus and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree