About The Position

Banter by Piercing Pagoda is seeking dynamic, driven, and creative individuals to join its team. The Key Sales Associate helps customers express themselves and celebrate meaningful moments by delivering a superior customer experience. The role includes understanding customers’ needs, presenting merchandise and explaining its features and benefits, offering service plans and financing options, and working with the sales team to meet individual and team sales goals. The associate may also assist the Store Manager and/or Assistant Manager with supervisory duties. The company values integrity, diversity, teamwork, and advancement from within. It provides training in sales techniques, product knowledge, and career development, and seeks team members committed to excellence, growth, and customer service.

Requirements

  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • One year of sales, retail, and/or jewelry experience is preferred but not required.

Responsibilities

  • Engage customers in conversation to understand their needs and objections.
  • Present merchandise and provide detailed information about its features and benefits.
  • Offer extended service plans and financing options.
  • Work with the sales team to provide a superior experience to customers.
  • Meet individual and team sales goals.
  • May assist the Store Manager and/or Assistant Manager with supervisory duties.

Benefits

  • Base pay of $15.00–$16.00 plus commission on sales; final pay rate is determined by experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training through associate and management training systems and career development programs.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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