About The Position

Banter by Piercing Pagoda is seeking a driven, creative Key Sales Associate to help customers celebrate life and express love through an outstanding shopping experience. The role focuses on understanding customer needs, presenting merchandise and explaining its features and benefits, offering service plans and financing, and contributing to individual and team sales goals. The associate may also assist the Store Manager and/or Assistant Manager with supervisory duties. The company emphasizes integrity, diversity, teamwork, advancement from within, and ongoing training in sales techniques, product knowledge, and career skills. Candidates should bring a commitment to excellence, a desire to grow, and the ability to provide a superior customer experience.

Requirements

  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.
  • One year of sales, retail, and/or jewelry experience is preferred but not required.

Nice To Haves

  • One year of sales, retail, and/or jewelry experience.

Responsibilities

  • Engage customers in conversation to understand their needs and objections.
  • Present merchandise and provide detailed information about its features and benefits.
  • Offer extended service plans and financing options.
  • Work with the sales team to provide customers with a superior experience.
  • Meet individual and team sales goals.
  • May assist the Store Manager and/or Assistant Manager with supervisory duties.

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid vacation and paid holidays for full-time team members
  • Tuition reimbursement and DCA courses based on position
  • Training, including Associate Training System, Management Training System, and career development
  • Team member merchandise discounts
  • Incentive trips and contests
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