About The Position

Banter by Piercing Pagoda is seeking a driven, creative, and customer-focused Key Sales Associate to support its kiosk at Governor's Square Mall in Clarksville, Tennessee. The role focuses on delivering an outstanding customer experience and helping customers express themselves through jewelry and merchandise. Key Sales Associates engage customers to understand their needs and objections, present merchandise and explain its features and benefits, offer extended service plans and financing options, collaborate with the sales team, and work toward individual and team sales goals. They may also assist the Store Manager and/or Assistant Manager with supervisory duties. The company provides training in sales techniques, product knowledge, and career development, and emphasizes integrity, diversity, teamwork, advancement, and promotion from within.

Requirements

  • Commitment to excellence.
  • Desire to grow.
  • Ability to provide a superior customer experience.

Nice To Haves

  • One year of sales, retail, and/or jewelry experience is preferred but not required.

Responsibilities

  • Engage customers in conversation to understand their needs and objections.
  • Present merchandise and provide detailed information about its features and benefits.
  • Offer extended service plans and financing options.
  • Work with the sales team to provide customers with a superior experience.
  • Meet individual and team sales goals.
  • May assist the Store Manager and/or Assistant Manager with supervisory duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training, including Associate Training System, Management Training System, and career development.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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