About The Position

Banter by Piercing Pagoda is seeking dynamic, driven, and creative individuals to join its team. The Key Sales Associate helps customers celebrate and express themselves by delivering a superior customer experience. The role includes engaging customers to understand their needs and objections, presenting merchandise and explaining its features and benefits, offering extended service plans and financing options, collaborating with the sales team, and meeting individual and team sales goals. The associate may also assist the Store Manager and/or Assistant Manager with supervisory duties. The company values integrity, diversity, teamwork, and advancement through promotion from within. Training is provided in sales techniques, product knowledge, and skills to support career growth. The listed base pay is $20.82–$21.00 plus sales commission; final pay depends on experience and qualifications.

Requirements

  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • One year of sales, retail, and/or jewelry experience is preferred, but not required.

Responsibilities

  • Engage customers in conversation to understand their needs and objections.
  • Present merchandise and detailed information about its features and benefits.
  • Offer extended service plans and financing options.
  • Work with the sales team to provide customers with a superior experience.
  • Meet individual and team sales goals.
  • May assist the Store Manager and/or Assistant Manager with supervisory duties.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training, including Associate Training System, Management Training System, and career development.
  • Team member merchandise discounts.
  • Incentive trips and contests.
  • Base pay of $20.82–$21.00 plus commission on sales; final pay rate is based on experience and qualifications.
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