Key Lead - Camarillo Premium Outlets, Hollister

Abercrombie & Fitch•Camarillo, CA

1d•Onsite

About The Position

The Key Lead is part of the store leadership team and is responsible for ensuring customers receive a quality in-store experience. Acting as Floor Supervisor, the Key Lead guides and coaches Brand Reps and Stock Associates, supports effective store operations, and drives store performance through customer experience and the team’s achievement of daily sales.

Requirements

Maintain a strong customer focus.
Demonstrate exceptional interpersonal skills.
Possess strong communication skills.
Show knowledge of current fashion trends.
Be energetic, outgoing, and assertive.
Take initiative and show confidence.
Demonstrate adaptability and flexibility.
Balance multiple tasks while being detail-oriented.
Engage in applied learning and proactive thinking.
Exhibit a strong work ethic.
Be available to work at least 12–16 hours per week; the schedule varies weekly.
Be available on Saturdays and Sundays and certain holidays.
Work increased hours during peak timeframes as business needs require.

Nice To Haves

High school diploma or GED, or equivalent.
One year of retail experience.
Experience leading groups or teams.

Responsibilities

Perform opening and closing routines.
Operate register and point-of-sale systems.
Fulfill OMNI Channel orders.
Demonstrate product knowledge and brand awareness while driving sales.
Build and maintain visual displays.
Analyze reporting to inform decision-making.
Protect store assets and perform inventory control.
Represent the brand and exemplify company culture and values.
Provide guidance and coaching to Brand Reps and Stock Associates.
Drive store performance through customer experience and daily sales achievement.