Key Lead - North Georgia Premium Outlets, Hollister
About The Position
The Key Lead is part of the store leadership team and is responsible for ensuring customers receive a quality in-store experience. Acting as Floor Supervisor, the Key Lead guides and coaches Brand Reps and Stock Associates to support effective store operations and drives store performance through customer experience and the team’s achievement of daily sales goals. The schedule varies weekly, with an expected minimum of 12–16 hours per week. Saturday and Sunday availability is required, as well as availability on certain holidays. Hours increase during peak timeframes to support business needs.
Requirements
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Demonstrate adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
- Availability to work Saturdays and Sundays and certain holidays.
- High school diploma or GED, or equivalent, preferred.
- One year of retail experience preferred.
- Experience leading groups or teams preferred; retail supervisory or management experience is not required.
Nice To Haves
- High school diploma or GED, or equivalent.
- One year of retail experience.
- Experience leading groups or teams.
Responsibilities
- Perform opening and closing routines.
- Operate register and point-of-sale systems.
- Fulfill omnichannel orders.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reports to inform decision-making.
- Protect store assets and perform inventory control.
- Represent the brand and exemplify company culture and values.
- Act as Floor Supervisor and guide and coach Brand Reps and Stock Associates.
- Support effective store operations and drive store performance through customer experience and daily sales achievement.
Benefits
- Quarterly sales incentive bonus
- Merchandise discount
- Opportunities for career advancement
- Opportunity to become a brand affiliate
- Training and development
- A global team of people who celebrate you for being yourself
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
