Key Hourly - HOH/BOH

True Food Kitchen • Nashville, TN

9d

About The Position

The Heart of House Key Hourly partners with the Management team to support daily restaurant operations, including staff support, guest interaction, product quality, and restaurant cleanliness while following TFK standards. This role provides guidance and support to team members and leads shifts to help create an efficient, productive work environment.

True Food Kitchen describes its purpose as “Real Food for Real Life.” The company partners with growers, ranchers, and producers to meet its ingredient standards and empower more people to eat real food. It emphasizes a supportive work environment and is an Equal Opportunity Employer.

Requirements

• One to two years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Strong attention to detail, organization, and multitasking skills.
• High personal initiative and a results-oriented approach.
• Exceptional written and oral communication skills.
• High personal integrity and strong interpersonal and motivational skills.
• Ability to supervise effectively, encourage cooperation among staff, and work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha.
• Restaurant supervisor experience in a high-volume restaurant.

Responsibilities

• Lead shifts with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
• Run high-volume service periods from the expo or wheel position, or as a floater, ensuring food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment, cleanliness, organization, and maintenance to keep the restaurant in like-new condition.
• Perform precise line checks and facility walks, with appropriate follow-up.
• Participate in EcoSure and health inspections as needed.
• Represent TFK culture when communicating with guests and respond to guest complaints and inquiries within TFK standards.
• Handle administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Support daily operating procedures, staff, guests, product quality, and restaurant cleanliness.
• Provide guidance and support for team members.

Benefits

• Part-time team members have access to affordable health care through Hooray Health and telehealth options.
• Pet insurance.
• Access to expert guidance through EAP/SupportLinc for employees and their families.
• Restaurant dining discount.
• Paid volunteer time to support communities and charities.
• Eligible employees may give to and receive support from the True Giving fund for life-changing events.
• Opportunities for growth and a development program to support career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed