Key Hourly - HOH/BOH

True Food Kitchen • Nashville, TN

6d

About The Position

The Heart of House Key Hourly partners with the management team to support daily restaurant operations, including staff support, guest interaction, product quality, and overall cleanliness while following True Food Kitchen (TFK) standards. The role provides guidance and support to team members and leads shifts to maintain an efficient, productive work environment. Available shifts include AM, PM, and midday, with part-time to 40-hour schedules available per person.

True Food Kitchen describes its purpose as “Real Food for Real Life,” and says it partners with growers, ranchers, and producers so ingredients meet its standards. The company states that it aims to create supportive environments where colleagues can succeed and is an Equal Opportunity Employer.

Requirements

• Strong attention to detail; well organized and able to multitask.
• High level of personal initiative; action- and results-oriented.
• One to two years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Exceptional written and oral communication skills.
• High level of personal integrity, strong interpersonal and motivational skills, and the ability to supervise effectively and foster cooperation among staff.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha.

Responsibilities

• Lead shifts with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
• Run high-volume service periods from the expo or wheel position, or as a floater, ensuring food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment, cleanliness, organization, and maintenance to keep the restaurant in like-new condition.
• Perform precise line checks and facility walks, and ensure proper follow-up.
• Participate in EcoSure and health inspections as needed.
• Represent TFK culture in guest communications and respond to guest complaints and inquiries within TFK standards.
• Complete administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Partner with the management team in daily operating procedures and provide guidance and support to team members.

Benefits

• Affordable, quality health care through Hooray Health and telehealth options for part-time team members.
• Pet insurance.
• Access to EAP/SupportLinc expert guidance for employees and their families.
• Restaurant dining discount.
• Paid volunteer time to support the community and favorite charities.
• Eligible to give to and receive support from the True Giving fund for life-changing events.
• Opportunities for career growth and a development program.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed