Key Hourly - HOH/BOH

True Food Kitchen • Kansas City, MO

4d

About The Position

The Heart of House Key Hourly partners with the management team to assist with daily operating procedures, including staff support, guest interaction, product quality, and restaurant cleanliness while following TFK standards. The role provides guidance and support to team members and leads shifts to maintain an efficient, productive work environment.

True Food Kitchen offers AM, PM, and midday shifts, with part-time schedules through 40 hours per person. The company describes opportunities for growth and a development program to support progression to another career position. Part-time team members have access to affordable health care through Hooray Health and telehealth options. Other offered benefits include pet insurance, EAP/SupportLinc guidance, a restaurant dining discount, paid volunteer time, and eligibility to contribute to and receive support from the True Giving fund.

True Food Kitchen focuses on whole, real food and works with growers, ranchers, and producers to meet its TRUE standards. Its stated purpose is “Real Food for Real Life,” with the aim of empowering more people to eat real food. The company states that it is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics under applicable law.

Requirements

• Strong attention to detail, organization, and ability to multitask.
• High personal initiative; action- and results-oriented.
• 1–2 years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Exceptional written and oral communication skills.
• High personal integrity and strong interpersonal and motivational skills.
• Ability to effectively supervise and foster cooperation among staff.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha is preferred.

Responsibilities

• Lead each shift with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
• Run high-volume service periods from the expo or wheel position, or as a floater, to ensure food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment, cleanliness, organization, and maintenance to keep the restaurant in like-new condition.
• Perform precise line checks and facility walks and follow up appropriately.
• Participate in EcoSure and health inspections as needed.
• Represent TFK culture when communicating with guests and respond to guest complaints and inquiries within TFK standards.
• Perform administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Support team members and assist management with daily operating procedures, staff support, guest interaction, product quality, and restaurant cleanliness.

Benefits

• Affordable, quality health care access for part-time team members through Hooray Health and telehealth options.
• Pet insurance.
• Expert guidance through EAP/SupportLinc to help employees and their families address everyday issues.
• Restaurant dining discount.
• Paid volunteer time to support the community and favorite charities.
• Eligible to contribute to and receive support from the True Giving fund for life-changing events.
• Opportunities for growth and a development program to support career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed