Key Holder

Boot Factory Outlet•Orlando, FL
•Onsite

About The Position

Boot Factory Outlet is hiring a Key Holder for its Orlando store. The Key Holder supports management with daily store operations, provides customer service, and assists with opening and closing procedures. This role is suited to someone with retail experience who is interested in developing leadership skills and pursuing future retail management opportunities. The position involves working in a fast-paced, team-oriented retail environment and requires availability for flexible retail hours, including evenings, weekends, and holidays.

Requirements

  • Minimum 1 year of retail or customer service leadership experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to lead by example and support team success.
  • Excellent organizational and time-management skills.
  • High school diploma or GED required.
  • Comfortable wearing western boots while working.
  • Ability to move and handle merchandise weighing up to 60 pounds.
  • Basic knowledge of point-of-sale systems and store technology.
  • Available to work flexible retail hours, including evenings, weekends, and holidays.

Nice To Haves

  • Minimum 1 year of retail or customer service leadership experience preferred.

Responsibilities

  • Support management with daily store operations.
  • Deliver exceptional customer service and create a welcoming environment.
  • Assist with opening and closing procedures, including cash handling and store security.
  • Maintain knowledge of store products, policies, and operational procedures.
  • Help train and support new team members.
  • Keep the sales floor organized, stocked, and visually appealing.
  • Promote teamwork and a positive store culture.

Benefits

  • Competitive hourly pay.
  • Opportunity to earn an additional $2–$3 per hour through performance-based bonuses.
  • Generous employee discount.
  • Free pair of boots upon hire.
  • Paid parking.
  • Opportunities for advancement and career growth.
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