Key Holder

IT'SUGAR LLC • City of Niagara Falls, NY

24d • $17 - $19 • Onsite

About The Position

IT’SUGAR is seeking a Retail Keyholder to deliver a fun, humorous customer experience while promoting the brand. The role supports store sales and operations through customer service, merchandising, product knowledge, register duties, store maintenance, and, as needed, opening or closing the store. Keyholders represent IT’SUGAR’s values of being Positive, Playful, Present, and a Difference Maker, while working collaboratively and enthusiastically with the team.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to use a POS/cash register.
• Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Ability to lift or move up to 25 lbs independently and up to 50 lbs with assistance.
• Ability to work alone or with minimal supervision.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in a similar retail role.

Responsibilities

• Assist customers with requests and inquiries and follow the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized while maintaining store visual standards.
• Operate the POS/register and properly process customer purchases.
• Follow up on customer requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, and value to support sales goals.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Understand and follow loss-prevention policies and procedures, and communicate loss-prevention issues to the Store Manager.
• Maintain the sales floor, backroom, and restroom, including cleaning and mopping.
• Represent the company’s core values and display enthusiasm and cheerfulness while working collaboratively in a team environment.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and more
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED