Key Holder

Levi Strauss & Co. • White Plains, NY

14d • $17 - $29 • Onsite

About The Position

The Key Holder is a consumer-centric, proactive role model who helps deliver an excellent customer experience through customer service, sales, merchandising, and store operations. The role models and coaches Levi's selling practices, demonstrates product knowledge, recommends looks based on consumer needs and current trends, and promotes the Red Tab Loyalty program and Levi's omnichannel experience.

The Key Holder supports store management with staff training and coaching, consumer concerns, and the execution of store procedures. Responsibilities include cash handling, shipment processing, floor sets, markdowns, replenishment, meeting sales and performance goals, adopting store technologies, and following company policies and management directives. The role reports to the Store Manager.

Requirements

• Ability to work a flexible schedule to meet business needs, including evenings, weekends, and holidays.
• Ability to perform essential job functions and lift up to 40 pounds, with or without reasonable accommodation.
• Ability to stand, walk, kneel, squat, bend, reach overhead, and climb ladders constantly, with or without reasonable accommodation.
• Reliable transportation.

Nice To Haves

• Fashion savvy and interest in current trends.
• Enjoys being busy and can manage multiple tasks in a fast-paced, deadline-oriented environment.
• Collaborative role model who exhibits behaviors aligned with a culture of inclusion and belonging.
• Self-starter with a growth mindset who enjoys learning new tools and adapting to new initiatives.
• High school diploma or GED preferred.

Responsibilities

• Demonstrate product knowledge and suggest looks incorporating current trends and promotions in line with consumers' needs and Levi's service approach.
• Promote Levi's omnichannel experience by engaging consumers with the Red Tab Loyalty program.
• Resolve consumer concerns in accordance with company policy and consumer satisfaction goals, partnering with store management on elevated issues.
• Assist store management with training and coaching staff to model LS&CO selling practices, deliver authentic customer service, and meet sales goals.
• Handle cash and merchandise operations, including shipment processing, floor sets, markdowns, and replenishment, while maintaining standards.
• Perform store procedures in compliance with store policy.
• Meet or exceed established store and individual sales and performance goals.
• Adopt and advocate for new store technologies and understand how they support consumer experience, operations, and performance.
• Follow Levi's Stores policies, procedures, programs, and store management directives.

Benefits

• 401(k) match of $1.25 for every $1.00 contributed, up to the first 6% of pay saved.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.
• Paid time off for full-time employees: three weeks in the first year, increasing to four or more weeks thereafter.
• Immediate medical, dental, and vision coverage for full-time employees; free medical premiums with Live.
• Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
• 50% employee discount for full-time and part-time employees.
• Career growth opportunities at Levi's, Dockers, and Beyond Yoga.
• Eligible employees may receive paid leave, life and disability insurance, 401(k) match, and health care benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED