Key Holder

Cycle Gear • Jericho, NY

1d

About The Position

The Key Holder provides customers with a great retail experience through strong product knowledge and detailed information about product features and benefits. The role serves as an essential sales leader, supports daily sales objectives, and assists with store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks to Sales Associates. The Key Holder also maintains store appearance through cleaning, stocking, organizing, and following merchandising plans, and stays informed about the brand, products, company information, sales, and company-wide events. The position may be part-time or full-time. Average total pay is $17.35–$25+ per hour, consisting of hourly base pay and uncapped tiered commission based on meeting sales goals.

Requirements

• At least 1 year of Key Holder or Sales Lead experience, or equivalent experience at a retail store.
• At least 2 years of sales or customer service experience.
• A self-starter mentality and consistent ability to deliver an outstanding, personalized retail experience.
• An open mind and eagerness to learn and participate in the riding community.
• Experience with computers and POS systems.

Nice To Haves

• Experience with RetailPro.
• Motorcycle riding experience, knowledge, or interest.

Responsibilities

• Provide customers with an outstanding, personalized shopping experience and exceptional customer service.
• Maintain strong product knowledge and explain product features and benefits to customers and team members.
• Support daily sales objectives as a sales leader for the store.
• Assist with store operations, including opening and closing procedures, returns and store credit, and special orders.
• Divide tasks among Sales Associates.
• Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
• Stay up to date on brand and product knowledge, company information, sales, and company-wide events.
• Represent Cycle Gear at special events, such as motorcycle shows and motocross races.

Benefits

• Full-time benefits include medical, dental, vision, life, and accident coverage, paid time off, and 401(k) matching.
• Voluntary DailyPay benefit offering secure, instant transfers of earned pay before payday, available immediately upon hire.
• Employee discounts on products.
• Commission opportunities through an uncapped tiered system based on meeting sales goals.
• Additional incentives, such as SPIFFS.
• Training and development opportunities.
• Promotion-from-within and career opportunities.
• Wellness program and safety committee resources, workshops, and classes.
• Opportunities to represent Cycle Gear at special events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed