Key Holder (Part-Time) @ Hilton New York

Event Network•New York, NY

1d•$18 - $18

About The Position

As a Key Holder at Event Network, you will support the store’s day-to-day operations alongside the management team and help create memorable guest experiences. You will provide service to store guests, process sales accurately and efficiently, restock merchandise, and complete other tasks assigned by store management. The role also includes keyholder duties such as opening and closing procedures and helping maintain store standards, security, and a positive team environment.

Requirements

Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting products in a visually appealing manner.
Friendly, outgoing personality with a service mindset.
Must be at least 21 for liquor sales.
Flexible availability, including weekends, holidays, morning shifts, and evening shifts.
Ability to stand for up to 8 hours, except during breaks and meal periods required by law and company policy.
Ability to walk and use hands to finger, handle, or feel; occasional reaching, climbing or balancing, stooping, kneeling, crouching, or crawling.
Ability to frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance.
Use suggestive selling and open-ended questions to engage guests, recommend promotional items, and add to sales.
Maintain knowledge of products, current promotions, sales targets, key performance indicators, and new products.
Follow merchandise presentation guidelines, maintain store cleanliness, receive shipments, replenish merchandise, and rotate products when restocking.
Follow Event Network and hotel appearance and dress standards.
Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
Complete store paperwork and operating procedures, including printing register reports, performing cycle counts, and opening and closing the store.
Recognize security risks and protect company and store assets, including preventing and properly handling potential loss situations.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
Work with staff to achieve store goals and contribute to a positive work environment.