Key Holder

Tattoo Partners Operations LLC • Mesa, AZ

13d

About The Position

We are seeking a dependable and energetic Key Holder to support the daily operations of a high-end tattoo studio. This role is suited to someone who is customer-focused, detail-oriented, and passionate about creating a seamless client experience in a fast-paced, artistic environment. The Key Holder supports the management team, opens and closes the studio, and helps ensure daily tasks are completed to a high standard.

The Key Holder serves as a liaison between clients, staff, and management, helping uphold the studio’s commitment to service, quality, and creativity. Responsibilities include providing client service, supporting sales, and assisting with studio administration and operations.

Requirements

• Prior experience in a key holder or supervisory role, preferably in a high-end service or retail environment.
• Strong customer service and interpersonal skills.
• Basic administrative and organizational skills, including email handling and data entry.
• Ability to take initiative, stay calm under pressure, and solve problems independently.
• Comfort using POS systems and scheduling software, and handling cash.
• Positive attitude and flexibility to adapt to the evolving needs of the studio.

Responsibilities

• Provide exceptional service to clients from check-in through follow-up.
• Assist with appointment bookings, product recommendations, and general inquiries.
• Create a welcoming environment that reflects the studio’s upscale and inclusive atmosphere.
• Promote and sell studio services and retail products to help meet sales goals.
• Stay informed about promotions and collaborate with the team to drive sales.
• Track customer preferences and offer personalized product and service suggestions.
• Open and close the studio independently, following security and cash-handling protocols.
• Assist with administrative tasks, including appointment scheduling, POS transactions, and basic inventory restocking.
• Keep the front desk and common areas clean, organized, and functioning efficiently.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed