Key Holder

Everything But Water•Austin, TX

25d•Onsite

About The Position

The Key Holder partners with the Store Management team to create a customer-centric environment through extraordinary customer service. The role supports the Company’s customer service model, brand standards, and store operations in partnership with all Associates. The Key Holder works closely with the Store Manager and Assistant Store Manager to support business needs and shift coverage, and may supervise Sales Associates. The position is located at The Domain. Everything But Water is a specialty retailer of women’s swimwear and resortwear, with more than 90 stores and a leading website. The company offers a year-round selection of getaway apparel and accessories.

Requirements

2–4 years of experience in retail sales.
1 year of supervisory experience.
Availability to work nights, weekends, and holidays.
Effective customer engagement skills.
High-level interpersonal and communication skills.
Ability to stand and walk for an eight-hour shift, climb a ladder, and lift a minimum of 15 pounds.
Must be 18 years of age or older.
Must be fluent in English (speaking, reading, and writing).

Responsibilities

Work closely with the Store Manager and Assistant Store Manager to support business needs and ensure adequate shift coverage.
At times, supervise Sales Associates.
Deliver exceptional customer service by confidently and knowledgeably demonstrating the Company’s selling model.
Maintain brand standards for cleanliness, organization, and visual presentation.
Understand sales goals and align behaviors accordingly.