Key Holder (Part-Time) @ Orlando World Center Marriott

Event Network•Orlando, FL

151d

About The Position

The Key Holder is an integral part of the store’s day-to-day operations and works alongside the management team to create memorable moments for guests. The role delivers company-standard guest service, processes sales transactions accurately and efficiently, restocks merchandise, and completes tasks assigned by store management. Key Holder Associates support merchandising and store presentation, follow operating procedures, protect company and store assets, and contribute to a positive team environment. The position is part-time at the Orlando World Center Marriott.

Requirements

Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting visually appealing products.
Friendly, outgoing personality with a service mindset.
Must be at least 21 years old for liquor sales.
Flexible availability, including weekends, holidays, morning shifts, and evening shifts.
Ability to stand for up to 8 hours, except during required breaks and meal periods; walk; and use hands to finger, handle, or feel.
Ability to occasionally reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Ability to frequently lift and/or move up to 40 pounds.
Ability to read, count, and write accurately to complete required paperwork.

Responsibilities

Greet store guests promptly and offer assistance to provide quality guest service.
Use suggestive selling, open-ended questions, promotional suggestions, and add-on recommendations to engage guests and increase sales.
Know the store’s products, current sales and promotions, sales targets, key performance indicators, and new products.
Maintain merchandise displays and store cleanliness, receive shipments, replenish merchandise, and rotate products when restocking.
Follow Event Network and hotel appearance and dress standards.
Process cash, credit card, employee discount, guest room charge, and hotel property charge transactions accurately and efficiently.
Complete store paperwork and operational procedures, including printing register reports, performing cycle counts, and opening and closing the store.
Recognize security risks and protect company and store assets, including preventing and properly handling situations that could result in loss.
Follow applicable state and federal laws and company policies and procedures for store operations, timekeeping, hotel operations, loss prevention, and human resources.
Work as part of the team to achieve store goals and contribute to a positive work environment.