Key Holder

Little Words Project•Garden City, NY

45d•Onsite

About The Position

We’re looking for an energetic, hands-on Key Holder to support our Roosevelt Field store through early January. This temporary role is perfect for someone who loves retail, thrives in a team environment, and enjoys creating meaningful connections with guests. As a Key Holder, you’ll support the Store Manager and Assistant Store Manager with daily operations, help lead the sales floor, and ensure every guest has a welcoming and memorable Little Words Project experience.

Requirements

2+ years of retail or customer service experience
Key Holder or Shift Lead experience preferred
Strong communication and interpersonal skills
Positive, energetic, and team-oriented approach
Ability to lead by example and take initiative
Strong customer service and problem-solving skills
Passion for Little Words Project and creating meaningful guest connections
Ability to work weekends, holidays, and a flexible retail schedule

Responsibilities

Support the Store Manager and Assistant Store Manager with daily store operations and sales goals.
Open and close the store independently and help keep operations running smoothly.
Lead by example on the sales floor and deliver exceptional guest service.
Welcome guests, make personalized product recommendations, and support the Bead Bar experience.
Assist with beading appointments, events, parties, and custom orders.
Support training and onboarding of Sales Associates by sharing product and guest service knowledge.
Assist with inventory, backstock, merchandising, product launches, and clienteling.
Help resolve guest concerns and communicate store needs to leadership.
Support KPIs and sales goals while creating a positive, high-energy store environment.