Full Time Key Holder - BOSS Store, Beverly Center
About The Position
HUGO BOSS is seeking a Key Holder for its BOSS Store at Beverly Center. The role helps convey a positive impression of HUGO BOSS by delivering exceptional customer experiences, showcasing the brand through merchandise presentations, and executing operational strategies that contribute to positive operating profits. The Key Holder supports sales goal achievement, builds and maintains customer relationships, provides informed product and policy guidance, assists with merchandising and back-stock upkeep, and performs opening store operations. The role also requires professional presentation, strong communication, and collaboration with customers, coworkers, management, support staff, and corporate personnel.
Requirements
- One to two years of specialty retail management experience.
- Excellent organizational, analytical, and leadership skills.
- Demonstrated strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial approach.
- Strong business acumen and interpersonal skills.
Nice To Haves
- Bachelor of Science college degree or equivalent experience.
Responsibilities
- Achieve sales goals and remain aware of annual, monthly, and daily sales targets.
- Develop personal sales through proactive selling techniques, use of a client book, and active client tracking and profiling.
- Demonstrate knowledge of how and when to close a sale.
- Create a lasting, positive impression through attentive customer service and a positive attitude toward customers and coworkers.
- Maintain professional standards and follow through on commitments made to customers.
- Stay current on customer service standards and proactively identify ways to improve service.
- Inform customers about upcoming events and explain return and exchange policies.
- Demonstrate general knowledge of alteration procedures.
- Assist with re-merchandising as needed and maintain back stock.
- Maintain strong communication with sales associates, support staff, managers, corporate personnel, and customers.
- Maintain professional dress and personal grooming standards.
- Participate in product knowledge seminars and communicate knowledge of current product designs, products, and lifestyles to customers.
- Perform opening store operations.
Benefits
- Base pay plus commission.
- Earned vacation and sick time.
- Health care, dental, and vision benefits.
- 401(k).
- Employee discount.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
