Key Holder

Cycle Gear • Rockville, MD

6d • Onsite

About The Position

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates. You can expect our 5 Core Values to drive everything we do.

Requirements

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2 years + of sales or customer service experience
• A self-starter mentality that consistently delivers an outstanding, personalized retail experience
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)

Nice To Haves

• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

Responsibilities

• Serves as an essential sales leader for the store, achieving daily sales objectives.
• Maintains store aesthetics by cleaning, stocking, organizing and following merchandising plans.
• Stays up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base.
• Provides every customer with a great experience.
• Maintains a strong sense of product knowledge, and provides customers and team members with in-depth information on product features and benefits.
• Assists with, and is knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.

Benefits

• Hourly base rate, plus commission on a tiered system, based on meeting your sales goal
• Additional incentives available, such as SPIFFS
• Generous employee discounts on all products
• Medical/Dental/Vision/Life/Accident (for full-time)
• Paid Time Off (for full-time)
• 401K matching (for full-time)
• Voluntary benefit called DailyPay which allows for secure, instant transfers of earned pay before payday
• Career opportunities (promote from within)
• Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed