Key Holder

IT'SUGAR LLC • Orlando, FL

6d • $16 - $17

About The Position

IT’SUGAR is seeking a Retail Keyholder to deliver a fun, humorous customer experience while promoting the brand. The role provides exceptional customer service and supports store operations through sales floor merchandising and maintenance, product knowledge, and register duties. The Keyholder may be responsible for opening or closing the store as needed.

Requirements

• Must be at least 18 years of age.
• Must be able to use a POS/cash register.
• Must be willing to work a flexible schedule, including days, evenings, weekends, and holidays.
• Must be able to work alone or with minimal supervision.
• Able to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Able to lift or move up to 25 lbs. independently and up to 50 lbs. with assistance.

Nice To Haves

• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.

Responsibilities

• Assist customers with requests and inquiries and follow the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized while maintaining visual standards.
• Operate the POS/register and cash out customers accurately.
• Follow up on customer requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, and value to support sales goals.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Understand loss-prevention policies and procedures and communicate issues to the Store Manager.
• Maintain sales floor, backroom, and restroom areas, including cleaning and mopping.
• Represent the company’s values of being Positive, Playful, Present, and a Difference Maker.
• Work collaboratively with enthusiasm and cheerfulness in a team environment.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and more
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED