Key Holder

IT'SUGAR LLC • Rancho Cucamonga, CA

6d • $18 - $19

About The Position

IT’SUGAR is seeking a Retail Keyholder to deliver a fun, humorous customer experience while promoting the brand. The Keyholder provides exceptional customer service and supports sales, merchandising, product knowledge, register duties, and store operations. They may be responsible for opening or closing the store and help maintain a clean, organized sales floor and store environment.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to use a POS/cash register.
• Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Ability to lift or move up to 25 pounds independently and up to 50 pounds with assistance.
• Ability to work alone or with minimal supervision.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in a similar retail role.

Responsibilities

• Assist customers with requests and inquiries, following the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized while maintaining visual standards.
• Operate the POS/register and properly process customer transactions.
• Follow through on customer requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, and value to support sales goals.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Follow Loss Prevention policies and procedures and communicate issues to the Store Manager.
• Maintain sales-floor, backroom, and restroom areas, including cleaning and mopping.
• Represent IT’SUGAR’s values of being Positive, Playful, Present, and a Difference Maker, and work enthusiastically and collaboratively as part of a team.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and more
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED