Key Holder (Part Time)

Boot Barn • San Antonio, TX

12d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn's Mission, Vision, and Values through their actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations.

The role focuses on customer service and sales, product expertise, achievement of sales metrics, merchandising, inventory processing, accurate transactions, and opening and closing procedures. Key Holders also help maintain compliance with company policies and applicable laws, and demonstrate quality work, reliable attendance, and a professional appearance. The position requires 1 to 2 years of retail sales experience, flexible availability for varied shifts, and up to 10% travel to support local stores as needed.

The work environment is a clean, orderly, properly lighted and ventilated retail workspace with moderate noise. The job involves mostly standing and walking, bending, and frequent lifting; partners may need to lift, move, and carry up to 40 pounds. Reasonable accommodations may be provided for qualified individuals.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Flexible scheduling availability and willingness to work extended hours when necessary.
• Willingness and ability to travel up to 10% to support local stores as needed.
• Ability to stand, walk, and squat for more than 50% of a work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, peripheral, and depth vision, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build lasting customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Accurately and efficiently complete sales transactions and maintain proper cash and media accountabilities at point-of-sale registers.
• Seek opportunities to develop skills and improve performance metrics in partnership with the store leadership team.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, attendance, and appearance.
• Support team development through clear expectations, consistent coaching, and development of partner skills.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed