Key Holder (Part Time)

Boot Barn • Eureka, CA

3d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn's mission, vision, and values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations.

The role supports a customer-first selling culture and helps maintain store performance, merchandising, inventory, and transaction standards. Key Holders complete opening and closing procedures, follow company policies and applicable laws, and perform other duties assigned by management. The position requires 1–2 years of retail sales experience, leadership and communication skills, schedule flexibility, and availability for varied shifts, including nights, weekends, and holidays. Up to 10% local travel may be needed.

This is a part-time retail role. The listed hourly rate is $18.00–$23.00, with sales incentives and a monthly store sales bonus. Compensation varies based on geography, skills, experience, and tenure. The work environment is a clean, orderly, properly lighted and ventilated store with moderate noise. The job involves mostly standing and walking, frequent bending and lifting, and carrying up to 40 pounds.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organizational skills.
• Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers; vision abilities include close, distance, and peripheral vision, depth perception, and focus adjustment.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Understand current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at point of sale.
• Partner with store leadership to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies.
• Adhere to and enforce applicable local, federal, and state laws and company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Support local stores with travel as needed, up to 10%.

Benefits

• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Sales incentives (SPIFFS) and monthly store sales bonus.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed