Key Holder (Part Time)

Boot Barn • Stephenville, TX

3d • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values through their actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop the team, and carry out assigned store operations procedures.

The role includes serving customers, maintaining merchandise presentation and inventory, processing sales accurately, supporting store opening and closing, and complying with company policies and applicable laws. Key Holders work a variety of shifts to meet business needs, including nights, weekends, and holidays, and may travel up to 10% to support local stores as needed.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to complete documentation and reports accurately.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Understand current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, displays, merchandising, sales setup, and store housekeeping.
• Assist with merchandise processing and monitor and replenish floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at POS registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies and procedures.
• Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, attendance, and appearance.
• Support local stores through travel as needed.

Benefits

• Competitive hourly rate plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed