Key Holder (Part Time)

Boot Barn • Downey, CA

10d • $18 - $23 • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and complete assigned store operations procedures.

The role includes serving customers, meeting sales and service metrics, maintaining merchandising and housekeeping standards, processing and replenishing merchandise, completing sales transactions, and carrying out opening and closing procedures. Key Holders must follow company policies and applicable laws, maintain high standards of work, attendance, and appearance, and may perform additional duties assigned by management. The position requires working varied shifts, including nights, weekends, and holidays, with extended hours when necessary. Local-store travel of up to 10% may be needed.

The work environment is a clean, orderly, properly lighted and ventilated workspace with moderate noise levels. The role involves standing, walking, and squatting for more than half of the shift, and lifting, moving, and carrying up to 40 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to read, count, and write accurately to complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.
• Ability to stand, walk, and squat for more than 50% of the work shift and lift, move, and carry up to 40 pounds.

Responsibilities

• Foster a service and selling culture and build long-standing customer relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Meet measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at POS registers.
• Partner with the store leadership team to develop skills and improve performance metrics.
• Complete opening and closing procedures to company standards and comply with the Time and Attendance policy and procedures.
• Adhere to and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Maintain a high level of work quality, attendance, and professional appearance.
• Support team development through clear expectations, consistent coaching, and skill development.

Benefits

• Competitive hourly rate of $18.00–$23.00, plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed