Key Holder
Psycho Bunny•Arlington, VA
•$17 - $19•Onsite
About The Position
Psycho Bunny is hiring an on-site Key Holder at Fashion Center at Pentagon. Reporting to the Store Manager, the Key Holder helps manage and promote a sales culture in the retail environment to achieve or exceed sales, KPI, and profitability goals through short- and long-term planning and expense control. The role is responsible for consistently delivering a high-quality customer experience in accordance with Psycho Bunny’s core values and service standards.
Requirements
- At least 1 year of retail management experience.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong communication skills and ability to foster a customer-focused selling culture.
Responsibilities
- Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and email addresses.
- Assist with recruiting, training, developing, and succession planning for high-performing, results-driven Team Members.
- Maintain personal product knowledge and ensure Store Team Members have the knowledge and ability to communicate product information to customers.
- Control payroll and create service-driven schedules that support profitability while maintaining high customer service levels.
- Analyze customer profiles, buying trends, and competitive information to influence and drive business.
- Manage and monitor Loss Prevention.
- Achieve or exceed inventory and shrink goals, and oversee and manage physical inventory.
- Execute and process incoming and outgoing merchandise, including transfers.
- Manage and communicate merchandise opportunities to the Store Manager.
- Execute and maintain all visual directives and ensure the Store's visual presentation meets or exceeds Psycho Bunny standards.
- Meet OSHA requirements to maintain a safe and compliant work environment for Store Team Members and customers.
- Assist with other duties as required by the Store Manager.
- Collaborate with Psycho Bunny team members to achieve goals.
Benefits
- Employee discount on products.
- Room to grow in a rapidly expanding brand.
- Work alongside smart and passionate people.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
