Key Holder

Levi Strauss • White Plains, NY

12d

About The Position

The Key Holder reports to the Store Manager and models and coaches the team to provide an excellent consumer experience. The role includes customer service, sales, merchandising, and store operations. The position promotes Levi Strauss & Company's heritage, products, service approach, and omni-channel experience while helping the store meet its sales and performance goals.

The Key Holder supports store management in training and coaching staff, handles consumer concerns, and completes cash-handling and merchandise operations in compliance with company procedures. The role also adopts new in-store technologies and follows store management directives and company policies.

Requirements

• Fashion savvy and interested in current trends.
• Able to juggle multiple tasks in a fast-paced, deadline-oriented environment.
• Collaborative role model whose behavior aligns with the company's culture of inclusion and belonging.
• Self-starter with a growth mindset who enjoys learning new tools and adapting to new initiatives.
• Able to work a flexible schedule, including evening, weekend, and holiday shifts.
• Able to perform essential job functions, including lifting up to 40 pounds and frequent standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders, with or without reasonable accommodation.
• Reliable transportation.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Demonstrate product knowledge and suggest outfits that reflect current trends and promotions while addressing consumer needs.
• Promote the Levi's omni-channel experience and engage consumers with the Red Tab Loyalty program.
• Resolve consumer concerns in line with company policy and consumer satisfaction goals, and partner with store management on elevated issues.
• Assist store management with training and coaching staff to model selling practices, provide authentic customer service, and meet sales goals.
• Handle cash and merchandise operations, including shipment processing, floor sets, markdowns, and replenishment, while maintaining standards.
• Perform store procedures in compliance with store policy.
• Meet or exceed established store and individual sales and performance goals.
• Adopt and advocate for new in-store technologies that support consumer experience, operations, and performance.
• Comply with Levi's Stores policies, procedures, and programs, and follow store management directives.

Benefits

• 401(k) match of $1.25 for each $1.00 contributed, up to the first 6% of pay saved.
• Five hours of paid volunteer time per month with nonprofit organizations.
• Product discount of 60% off regular-price merchandise.
• Paid volunteer hours and charity donation matching up to $2,000 per year.
• 50% employee discount.
• Paid time off for full-time employees: three weeks in the first year, increasing to four or more weeks thereafter.
• Immediate medical, dental, and vision coverage for full-time employees; free medical premiums with Live.
• Health care benefits, paid leave, life and disability insurance, and 401(k) match for eligible employees.
• Opportunities to explore advanced roles at Levi's, Dockers, and Beyond Yoga.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed